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Customer Comments

 

Limited Replacement Policy

Fruit trees are generally very easy to grow, but problems can arise. To assure customer satisfaction, we offer the following limited replacement guarantee.

If your fruit tree does not leaf out in the first growing season after transplanting, please write us at (oldapple@bighorsecreekfarm.com) to notify us of the problem. At the same time, bring us or mail us the rootstock from the dead tree (everything below the graft) or the damaged and/or diseased portion above the graft. We will either refund your cost (excluding shipping) or replace your trees with the same or similar varieties, provided the rootstock or tree does not show evidence of damage from voles, moles, gophers, fire blight, root rot or other diseases. These are circumstances over which we have no control. Our trees, when shipped, are guaranteed to be disease-free.

Thank you very much for your business.

                                      Ron and Suzanne Joyner
                                      Big Horse Creek Farm

     

Home | Who We Are | What We Offer | Master Variety List
Apple Variety Descriptions
Rootstock Information | Useful Horticultural Information | How To Order | Pricing and Shipping
The Search For Lost Apples | Bibliography | Links and Other Apple Information
Limited Replacement Policy | Customer Comments |